Account Manager
FLSA Status:
Full time
DESCRIPTION:
Manages overall sales process and Account Manager/Project Manager teams. Responsible for developing plans that deliver consistent growth for the company and insuring Advance Staging Productions’ clients experience consistent high levels of customer service. Responsible for developing current customer base and generating new opportunities.
PRIMARY DUTIES:
Tools Management
- IntelliEvent Lightning Management
- Rosetta Stone
- Meeting Set Up
- RFP
Maximizing Opportunity at Each Customer – Current business
- Relationship building- Know when to be on site
- Volunteering at events
- Follow up strategy
- Information management – history
Demonstrates and promotes the Advanced Way
- Customer focused
- Professional and courteous
- Excellent internal and external communication
- Be a resource for customers and PM’s
- Peer Accountability
- Promotes chain of command
- Flexible and Approachable
Prospecting for New Business
- Working closely with Marketing resources
- Personal contacts
- Referrals
Team Communication
- Manage sales planning process with team
- Status reporting to management
Departmental Development
- Regular Training
- Workflow creation
- Technology awareness
- Company team attitude
- Participate in department growth
- Issue reporting/resolving
PERFORMANCE EVALUATION
The following activities are those upon which your performance will be evaluated to calculate your eligibility for the annual compensation bonus pool. These aspects of your performance will be evaluated by your immediate supervisor and members of the Executive Leadership Team to determine your bonus value. A more comprehensive evaluation of your overall contribution to the company will also be conducted as part of your annual performance and compensation review.
Position Expectations
- Meet dollar sales objectives
- Meet account contact numbers
- Advanced Way (integrity)
- Effective team leadership
- Annual plan development and management
- Individual objective
Departmental Participation
- Personal educational development
- Follows workflow
- Follows chain of command
- Contributes to department growth
Execution
- Pre-show
- On site
- Post show
- Time management
Advanced Way
- Team work
- Safe work practices
- Professionalism
- Dedication
- Accountability
- Individual objective
