FLSA Status:
Full time
HIERARCHY:
Tech Lead reports directly to Technical lead or Department Manager
PRIMARY DUTIES:
Demonstrates and promotes the Advanced Way
- Customer focused
- Professional and courteous
- Excellent internal and external communication
- Be a resource for customer and PM’s/Sales
- Peer Accountability
- Promotes chain of command
- Flexible and Approachable
Safety and Certification
- Focused on life safety first
- Promotes safe work procedures
- Follows chain of command
- Follows venue guidelines
Onsite Execution
- Client Experience / Code of conduct
- On time and professional look and demeanor
- Technical Aptitude
- Team work ethic
- Follows chain of command
- Follows safe work procedures
- Troubleshooting
Departmental Development
- Regular Training
- Workflow creation
- Technology Awareness
- Company Team attitude
- Participate in department growth
- Issue Reporting/Resolving
Pre-show Prep
- Equipment specification review
- Pre-con participation
- Information Dissemination
- Pull and Prep procedures
- Role accountability
- Inventory Management (100% Pull)
Post show
- Post Show notes
- Maintenance needs
- Issue reporting to dept. lead
- Inventory Management (100% Return)
PERFORMANCE EVALUATION:
The following activities are those upon which your performance will be evaluated to calculate your eligibility for the annual compensation bonus pool. These aspects of your performance will be evaluated by your immediate supervisor to determine your bonus value. A more comprehensive evaluation of your overall contribution to the company will also be conducted as part of your annual performance and compensation review.
Department Participation
- Personal educational development
- Follows workflow
- Follows chain of command
- Contributes to dept. growth
Execution
- Pre-show
- On site
- Post show
- Time management
- Maintenance of systems
Advanced Way
- Team work
- Safe work practices
- Professionalism
- Dedication
- Accountability
- Individual Objective
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